Accept a Dispute

Suggest Edits

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Overview

Accept a dispute to concede that the dispute is not worth challenging. This action indicates that you acknowledge the chargeback and will not contest it. Use this when the dispute is valid or when the cost of fighting it outweighs the disputed amount.

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Resource Access

Production (api.ahrvo.network)

POST https://api.ahrvo.network/payments/na/disputes/\{dispute_id}/accept

Staging (gateway.ahrvo.network)

POST http://gateway.ahrvo.network/payments/na/disputes/\{dispute_id}/accept

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Arguments

Attribute	Mandatory / Optional	Description
dispute_id	Mandatory	The unique ID of the dispute to accept
note	Optional	A note explaining why the dispute is being accepted

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Example Request

curl -X POST https://gateway.ahrvo.network/payments/na/disputes/DPxxxxxxxxxxxxxxxxxx/accept \
  -H "Content-Type: application/json" \
  -H "Authorization: Basic <base64_encoded_credentials>" \
  -d '{
    "note": "Accepting Dispute: Customer claim is valid, product was not delivered as promised"
  }'

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Example Response

{
  "id": "DPxxxxxxxxxxxxxxxxxx",
  "created_at": "2025-12-08T14:30:00Z",
  "updated_at": "2025-12-10T14:00:00Z",
  "amount": 50000,
  "transfer": "TRxxxxxxxxxxxxxxxxxx",
  "reason": "FRAUD",
  "respond_by": "2025-12-22T23:59:59Z",
  "state": "PENDING",
  "response_state": "ACCEPTED",
  "evidence_submitted": "CHARGEBACK",
  "tags": {
    "order_id": "ORDER-12345"
  },
  "_links": {
    "self": {
      "href": "https://api.ahrvo.network/payments/na/disputes/DPxxxxxxxxxxxxxxxxxx"
    },
    "transfer": {
      "href": "https://api.ahrvo.network/payments/na/transfers/TRxxxxxxxxxxxxxxxxxx"
    }
  }
}

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Important Notes

• Once accepted, the response_state will change to ACCEPTED
• Accepting a dispute is typically irreversible
• The disputed amount will be debited from your account
• This action closes the dispute process without submitting evidence
• Consider accepting when:
  • The customer's claim is valid
  • Evidence is insufficient to contest
  • The cost of fighting exceeds the disputed amount

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API Documentation

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